Product name: Contact Form On Overview Page

Product reference number

388

Marketing Classification

Communication

System Main Classification

Publications

System Sub Classification

Website

General introduction

The Contact Form on an overview page is one of the ContentForces components that can be used for generating more leads on your website.

The Contact Form on an overview page gives the possibility to put a contact form between an overview page (of products, product variants, information items, information item variants) and a selected detail page of an item. This type of contact form can also be used between ordinary content pages. For example, when your website visitor is on the overview page and wants access or to view the details page, download images, PDFs, audio files etc., he has to fill out a contact form. After filling in the form, the visitor will be redirected to the selected product or information detail page. The contact form on an overview page allows you to select products, product variants, information items or information item variants for which a contact form will be used.

Thanks to a contact form on an overview page, you can gather your website visitors' data and know what products or information items are the most popular. Moreover, the gathered data from a contact form on an overview page can also be used for mailing website visitors with your company's latest offers.

Key benefits

Generates more leads.
Its a convenient way for your website visitor to contact your company.
The website manager can process the lead in the Content & Campaign Management System.
Your company can get requests for information from potential clients.
Useful source of information about clients' needs and expectations.

Website visitor perspective

The website visitor is interested in information about your company's products or services from the website.
The website visitor clicks on the image/link that should provide to product, product variant, item information, item information variant or page.
The website visitor is directed to the contact form page.
The website visitor enters the contact form with contact data.
The website visitor is directed to the previously selected page.

Website manager perspective

The design for the contact form corresponds with the base design.
At the beginning of the website implementation process, the website manager can choose from different types of fields (for the convenience of website visitors and for the efficiency to manage the entered data): text fields(single line), radio buttons , check boxes, drop downs with possible selection/question choices and text area(larger text box/multiple lines).
An e-mail notification about every new submitted order is delivered to the website manager for each order to one(or more) e-mail address.
A submitted contact form can be processed in the Content & Campaign Management Solution by changing the statuses from 'new leads', 'qualified leads', 'leads to close deal' and 'disqualified leads'.
Multilingual approach - the same contact form can be setup by ContentForces for different regions/languages. The labels for every field in the contact form can be easily translated by the website manager.
The default fields for the contact form include: name, company, phone, e-mail, subject and message.
Other possible fields: prefix (e.g. Mr, Ms)/ title, first name, last name, middle initial, message, address (address line 1, address line 2), city, state or province, country, postal/area/zip code, contact phone/cell number/ home phone/work phone, comments and requests, yes/no questions or custom fields.
The website manager makes a prior selection of which products, product variants, item information, item information variants or pages the contact form will display.

Features

The contact form is placed between an overview page and a specific product, product variant, item information or item information variant.
This type of the contact form can also be used between ordinary content pages.
The contact form has custom definable fields.