Most chatbot platforms are focussed on the technology and way of training. But the content, such as questions, answers and more human interaction are often coming at the end of the story. As a result, the User eXperience is poor again. ContentForces uses humans as bot “partners” to accelerate machine learning and ensure that bots are learning “the right things” from humans.
The number of chatbot platforms is growing. These platforms share the property that you can use them over all domains. You can make an ecommerce bot on the same platform as a recruitment bot. That makes the User eXperience poor. ContentForces focuses on specific domains with their clients which improves the User eXperience significantly.
Multilingual Natural Language Understanding
Starting and keeping a conversation in natural language is challenging. It is much harder to understand language than to create a story, because there so many variations of people talking or writing. On top of that, there are so many languages. The more generic platforms from the tech giants are focusing on the mainstream languages. ContentForces is able to focus on smaller languages and train the chatbot for certain domains based on their technology.